Privacy Policy
Your privacy is important to us and this page explains how we handle your data.
1. Introduction
Arthmitra Gurukulam Learning Solutions Pvt. Ltd. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our web portal and Chitra Samvad mobile application.
2. Information We Collect
2.1 Information You Provide
- Full name, mobile number, and email address during registration.
- ARN and PAN details for identity verification.
- Payment transaction details and confirmations.
- Profile data including photograph and business details.
- Content you create or share, such as blog posts, poll responses, quiz answers, and opinions.
2.2 Information Collected Automatically
- Device information, operating system, and identifiers.
- Usage data including visited pages, features used, and session duration.
- Log data such as IP address, browser type, and timestamps.
- Approximate location based on IP address.
2.3 Information from Third Parties
- Google login data if sign-in with Google is used.
- Transaction status and reference numbers from payment partners.
3. How We Use Your Information
- To create and manage your membership account.
- To provide access to portal and app features.
- To process subscriptions and confirmations.
- To send reminders, updates, and announcements.
- To personalize experience and recommend relevant content.
- To improve platform features based on usage patterns.
- To prevent fraud and comply with legal or regulatory obligations.
- To respond to support requests and grievances.
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
- We may share data with trusted service providers under confidentiality obligations.
- We may disclose information where required by law or regulatory authority.
- We may transfer data as part of a merger, acquisition, or business transfer.
- We may share information in other cases only with your explicit consent.
5. Data Security
- HTTPS/TLS protection for data in transit.
- Encryption of sensitive data at rest.
- Regular security audits and vulnerability assessments.
- Access controls for authorized personnel only.
- Secure OTP-based authentication for login.
No internet-based system is 100% secure, so absolute security cannot be guaranteed.
6. Data Retention
- Account data is retained during membership and for 3 years after account closure for legal and compliance purposes.
- Transaction records are retained for at least 7 years.
- Deletion requests may be made by contacting hello@arthmitragurukulam.com, subject to legal obligations.
7. Your Rights
- Right to access your personal data.
- Right to correction of inaccurate or incomplete data.
- Right to deletion, subject to legal requirements.
- Right to portability in a structured, machine-readable format.
- Right to withdraw consent, which may affect available features.
8. Cookies & Tracking
Our web portal uses cookies and similar technologies to remember preferences, analyze usage, and personalize content. You can manage cookies in your browser settings.
9. Third Party Links
Third-party websites linked from the platform have their own privacy practices. Please review those policies separately.
10. Children's Privacy
Services are intended for financial professionals and not directed to individuals under 18 years of age. Data from minors will be deleted if identified.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the platform or registered email.
12. Grievance Officer
Name: Milind Shah
Designation: Founder & Director
Email: hello@arthmitragurukulam.com
Phone: +91 88669 93636
Grievances will be addressed within 30 days of receipt.
Contact Us
Email: hello@arthmitragurukulam.com
Phone: +91 88669 93636
Address: 612, 6th Floor, Solaris Business Hub, Near Parshwanath Jain Mandir, Bhuyangdev Cross Road, Ahmedabad - 380013, Gujarat, India