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Phone: +91 98212 98901
Email: Support@niveau.in
Location: Goregaon East, Mumbai – 400063
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Investor Grievance Portal

Home Compliance File Grievance
1
Investor & Folio Info
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Grievance Statement
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Ticket & Resolution
AMFI & SEBI Mandated Grievance Redressal Policy
Niveau Financial Services (ARN-69443) is committed to transparent, fair, and prompt redressal of investor concerns. Every complaint is tracked with a unique reference number, acknowledged within 48 hours, and resolved within 15–21 working days.

Grievance Lodged Successfully!

Your grievance has been registered with our Grievance Redressal Cell. A formal confirmation and copy of this complaint has been dispatched to your email address: .

Your Unique Ticket Reference Number
NIV-CMP-20261007-0000

Please quote this Ticket Reference Number in all future correspondence with our Grievance Officer, the AMC, or regulatory forums.

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Section A — Investor Identification

Please enter complainant particulars matching your official investment records

Please enter your full name as per KYC records.
Please enter a valid 10-character PAN number.
Please provide a valid email address.
Please enter a valid 10-digit mobile number.

Section B — Investment & Folio Details

Specify the financial instrument and account information related to this issue

Please select the relevant product category.

Section C — Grievance Particulars & Attachments

Elaborate on the discrepancy, transaction dates, and specific relief sought

Please specify the grievance category.
Minimum 30 characters recommended for faster investigation.
Please provide a descriptive account of your grievance (at least 30 characters).
Click to browse or drag & drop statement / screenshot here
Account statements, payment transaction slips, or email correspondences
Investor Declaration & Consent
  • I hereby declare that all the information provided above is true, complete, and accurate to the best of my knowledge.
  • I authorize Niveau Financial Services to verify and share these particulars with the concerned AMC, Registrar (CAMS/KFintech), or SEBI as necessary to investigate and resolve this grievance.

Multi-Tier Escalation Matrix

If your grievance is not redressed within the stipulated timeframe, you may escalate to subsequent tiers:

1

Level 1 — Niveau Financial Services Grievance Redressal Officer (GRO)

Officer: Sushma Dialani (Partner)
Address: 271, Dhawalgiri, Megh Malhar Complex, Gen A K Vaidhya Marg, Goregaon East, Mumbai - 400063
Phone: +91 98212 98901 • Email: Support@niveau.in / Sushma@niveau.in

Within 15–21 days
2

Level 2 — Asset Management Company (AMC) / RTA Investor Relations

Contact the respective mutual fund house investor relations desk or RTAs (CAMS / KFintech) for transactional reconciliation or direct unit allotment discrepancies.

15 working days
3

Level 3 — AMFI Investor Grievance Redressal Cell

Association of Mutual Funds in India (AMFI) Toll-Free Helpline: 1800-270-7000 • Email: igrc@amfiindia.com

30 days
4

Level 4 — SEBI SCORES 2.0 (Securities & Exchange Board of India)

Centralized web-based complaints redress system: scores.sebi.gov.in • SEBI Toll Free: 1800-266-7575 / 1800-22-7575

Per SEBI norms
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Level 5 — SMART ODR (Online Dispute Resolution Portal)

Independent online conciliation and arbitration: smartodr.in (SEBI Circular on Online Dispute Resolution).

Per ODR process
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Registered Office:
271, Dhawalgiri, Megh Malhar Complex, Gen A K Vaidhya Marg, Goregaon East, Mumbai - 400063
Corporate Office:
Awfis, 5th Floor, Raheja Titanium, Outside Jogeshwari East Metro Station, Goregaon - East, Mumbai - 400063
+91 98212 98901 Support@niveau.in
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AMFI Registered Mutual Fund Distributor (ARN-69443) — Date of Registration: 2008-11-12 | Validity: 2028-11-21
EUIN: E072879
APMI Registered PMS Distributor: Under renewal process

Risk Factors — Mutual Fund investments are subject to market risks. Please read all scheme related documents carefully before investing. Past performance of any Mutual Fund Scheme may or may not be sustained in future. There is no guarantee that the investment objective of any suggested scheme shall be achieved. All existing and prospective investors are advised to check and evaluate the exit loads and other cost structure (TER) applicable at the time of making the investment decision. Niveau Financial Services deals in Regular Plans only for Mutual Fund Schemes and earns a trailing commission on client investments. Disclosure of commission earnings is made to clients at the time of investments. Option of Direct Plan is available to investors offering lower expense ratio. We are not entitled to earn any commission on Direct Plans.

SIF / AIF Disclaimer — Investments in Specialised Investment Funds (SIF) or Alternative Investment Funds (AIF) are subject to market risks, including the possible loss of the principal amount invested. These funds are generally illiquid, entail higher risks than traditional mutual funds, and are intended for sophisticated investors only. Minimum investment in SIF: Rs. 10 Lakhs. Minimum investment in AIF: Rs. 1 Crore. Investors are strictly advised to read the Scheme Information Document (SID), Private Placement Memorandum (PPM), term sheet, and all associated risk disclosure documents carefully before investing. Past performance is not indicative of future returns.

PMS Disclaimer — Investments in Portfolio Management Services (PMS) products are not guaranteed or assured and returns are not being offered. Past performance of the portfolio manager is not an indicator of future results. All investments are subject to market risks, and investors must be aware that returns can be volatile and are not guaranteed. Minimum investment in PMS: Rs. 50 Lakhs. Please read the PMS Disclosure Document carefully before investing.

Insurance Disclaimer — Insurance is the subject matter of solicitation. The information provided on this website is for general informational purposes only and does not constitute insurance advice. Please read the policy terms, conditions, sales brochure, and exclusions carefully before concluding a sale. Niveau Financial Services acts as a corporate agent / distributor and does not underwrite risk or act as an insurer.

NPS Disclaimer — National Pension System (NPS) investments in equity (E) and corporate bond (C) asset classes are subject to market risks. The value of investments may fluctuate and there is no guarantee of returns. At least 40% of NPS corpus must be used to purchase an annuity at maturity. Tax benefits are subject to changes in applicable tax laws.

Niveau Financial Services makes no warranties or representations, express or implied, on products offered through the platform of Niveau Financial Services. We provide incidental distribution services only. For investment advice, please consult a SEBI-registered Investment Adviser. Niveau Financial Services accepts no liability for any damages or losses, however caused, in connection with the use of, or reliance on, its products or related services. Investments in securities markets are subject to market risks — read all related documents carefully before investing.
CIN: NA | Niveau Financial Services operates in compliance with SEBI, AMFI, APMI, IRDAI regulations. © 2026 Niveau Financial Services — All Rights Reserved.

Regulatory & Grievance Portals: FACTSHEETS STRESS TEST (For MID & SMALL CAP Fund) SEBI SCORES 2.0 SMART ODR AMFI India Statutory Disclaimer Privacy Policy Terms & Conditions
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